UPPMAX Support and query times between 28th of December and 11th of January closed
The general UPPMAX support at support@uppmax.uu.se and support concerning the east-1 region of the SNIC Science Cloud at support@cloud.snic.se will have longer than usual query times between Monday 21th of...
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UPPMAX Support is slower due to conference closed
The support at support@uppmax.uu.se and suport concerning the east-1 region of the SNIC Science Cloud at support@cloud.snic.se will have longer than usual reply times for today, Thursday December 10th due...
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Rackham and Snowy /proj was out of inodes this morning closed
One of the MDTs in the storage system Crex that attaches /proj to Rackham and Snowy ran out of inodes this morning. An inode is created for every regular new...
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UPPMAX Cloud east-1 and network issues closed
There is currently a network issue in the east-1.cloud.snic.se region preventing users from connecting to their instances. We are investigating this issue. Update 2020-12-08 16:40 This issue is believed to...
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The new UPPMAX Cloud now available at east-1.cloud.snic.se closed
We are happy to announce that the next iteration of the UPPMAX cloud is now open for general use at https://east-1.cloud.snic.se. Local course projects and a few SNIC test projects...
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December maintenance window closed
The December maintenance window will start at 09:00 CEST on December 2. We have no major work planned. All systems will receive the usual bug fixes and security updates. In...
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November maintenance window closed
The november maintenance window will start at 09:00 CEST on november 4th. We have no major work planned. All systems will receive the usual bug fixes and security updates. No...
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Poor /proj performance on Rackham and Snowy closed
We have an issue with the project storage system Crex which houses the project directories for Rackham and Snowy. If you attempt to browse or list files from /proj you...
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Uquota incorrectly reports quota in some cases closed
We have updated uquota to work with the new custom directory names. One issue remains: uquota sometimes reports the default quota, even when the project has a higher quota approved...
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October maintenance window closed
The queues on Rackham and Snowy will be stopped as we have planned maintenance on the project storage system Crex. We will upgrade the controller OS and Lustre (packaged by...
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Updates from SUPR currently on hold closed
Updates from https://supr.snic.se is currently on hold. Syncing new users, projects and groups from SUPR to UPPMAX is thus delayed. Updates from afternoon and evening starting on September 24th will...
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Issues with Grus closed
There is currently an issue with the Grus system that is used to download NGI delivery projects. We are investigating this issue. Around 15:00 on 16th of September one of...
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Issues with offload storage (/lutra) closed
There is currently an issue with the offload project storage system Lutra, mounted at /lutra. We are investigating this issue. Update 2020-10-28 14:30 We have worked on parts of Lutra...
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Issues with Crex (file system for Rackham) closed
Slow access to projects directories and files on Rackham can be experienced. Some users have reported that commands such as “ls”, “ll”, or “cp” take a long time to complete,...
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September maintenance window closed
The service on September 2nd will begin at 09:00 CEST. Queues on Bianca will be stopped as we perform work on the home and project storage system Castor and reboot...
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Issues with Bianca and Transport Endpoint Not Connected closed
We have a few parts of Biancas storage system offline. A few projects may get “Transport Endpoint Not Connected” when trying to access data in Bianca. We are investigating this...
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Problems logging into Bianca closed
We have just confirmed an issue with the project storage system Castor that attaches to Bianca. The issue results in lost availability for some of the files necessary to create...
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Bianca login issues closed
There is currently a problem logging into Bianca using ssh and ThinLinc. We are looking at the issue. Update 2020-08-03 17:12 We believe this issue was related to one of...
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August maintenance window (Updated! Queues on Rackham and Snowy will be stopped) closed
The service on August 5th will begin at 09:00 CEST. Update: Queues on Rackham and Snowy will be stopped (see below). All systems will receive bug fixes and security updates....
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Issues with Crex closed
There have been reports about about slow or no access to the project storage system on Rackham and Snowy. We are investigating it, and in the meantime we recommend users...
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