UPPMAX cloud near max allocation of floating IPs open

The UPPMAX cloud has 500 total number of floating IPs (FIPs). UPPMAX is not able to easily extend the FIP pool. When the limit is reached cloud users will not...


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We are currently seeing longer than usual login times to Bianca for newly created login nodes. This is likely caused by the rebooting one of the central servers responsible for...

Bianca wharf temporarily offline closed

The Bianca wharf has been temporarily brought down for maintenance. We expect it to be up very soon. We apologize for this inconvenience. Update 2023-03-15 13:19 Bianca wharf is now...


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Restart of Rackham1 closed

The server Rackham1 had to be restarted today 2023-03-14 at 14:05. Rackham1 is the server used for graphical logins at Rackham. UPPMAX Support


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UPPMAX cloud and failed instances closed

We are seeing many failed instances in the UPPMAX cloud starting at 6th of March and continuing today. The problem is not yet determined and we are continuing to investigate....


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UPPMAX Strategy day 2023 on March 7 closed

<jā€” Short description of the issue ā€”> On March 7th (Tuesday) UPPMAX Support will move a bit slower as UPPMAX staff will attend a strategy day. Tickets submitted during March...


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Issues with Offload storage (lutra) closed

It was discovered last week that Offload project storage directories on lutra contained more data than was reported by df. This is a known issues we have dealt with before...


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Issues running Mathematica closed

The Mathematica license available at UPPMAX is provided by central Uppsala University IT (UIT). The license has expired and UIT has been awared. We hope to see this issue resolved...


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March maintenance window closed

The March maintenance window will begin at 09:00 CET on March 1. No queues will be stopped. The UPPMAX Cloud will not be stopped. All systems will receive system updates...


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Project storage quota for Crex has been re-enabled closed

It was discovered last week that project storage quota[1] for Crex had been disabled since, most likely, an ExaScaler upgrade in 2022. This has lead to some projects on Rackham...


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UPPMAX inaccessible from parts of the Internet closed

This morning, we have lost the ability to access some external sites. This affects for example github repos, but also logging in from some Swedish and international sites. No physical...


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February maintenance window closed

The February maintenance window will begin at 09:00 CET on February 1. Queues on Rackham and Snowy WILL be stopped. Queues on Bianca and Miarka will not be stopped. The...


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January maintenance window closed

The January maintenance window will begin at 09:00 CET on January 11th. Queues on Rackham and Snowy WILL be stopped. Queues on Bianca and Miarka will not be stopped. The...


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UPPMAX support during the holidays closed

The UPPMAX offices will be mostly empty during the holidays and the support is expected to have longer response time between December 23 2022 and January 2 Please keep sending...


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Cooling problem on December 17 closed

Our computer room has lost cooling around 17 December 08:50 and compute nodes for many systems were taken down because of this. Update 2022-12-17 09:50 There seems to have been...


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Nodes turned off to save power closed

As you probably know, the strain on the Swedish and European power systems is extreme at the moment. UPPMAX has made efforts to reduce power usage during the fall, with...


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December maintenance window closed

The December maintenance window will begin at 09:00 CET on December 7th. No queues will be stopped. The UPPMAX Cloud will not be stopped. All systems will receive system updates...


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UPPMAX is looking to hire a system administrator closed

UPPMAX is looking to hire a full-time system administrator. As a system administrator at UPPMAX you will work in a close team of ten motivated system administrators and maintain and...


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Problem with Crex on Rackham and Snowy closed

We had problems with Crex around 11.30 on November 23. It seems like one of the metadatacontrollers had to restart. Update 2022-12-12 10:45 Crex is working fine so far. Update...


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Issues with Crex (/proj, /sw, /sw/data) on Rackham and Snowy closed

Crex, the project and software storage for the Rackham and Snowy clusters, became partially unresponsive on Friday afternoon 11h of November and has continued to have issues during the weekend...


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