Issues logging into Bianca closed
There is currently an issue with Bianca that prevents users from logging into the login node. We apologize for the recent problems with Bianca and are working intensively to get...
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Issues with Crex closed
There is a problem with the metadata performance on Crex. Normal file system commands like “cd” or “ls” is slower than usual. The problem started during the last two days...
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Issues with Castor affecting some Bianca projects closed
We have been investigating an issue with the project storage system Castor which affects projects in Bianca. The issue was limited to a part of Castor which affects the following...
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February maintenance window closed
The February maintenance window will start at 09:00 CEST on February 3. No queues will be stopped. All systems will receive the usual bug fixes and security updates. Any disturbances...
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Nodes not being created on Bianca closed
For now, new login and compute nodes might not be created properly on Bianca. This is a temporary issue that will be resolved during the day. Jobs can still be...
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Problems creating new VMs and volumes in EAST-1 closed
There is a known issue in https://east-1.cloud.snic.se that affects creating new VMs and volumes. We are investigating this issue and will update this status as progress is made. Update 2021-01-27...
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Issues with loading applications on Bianca (mostly solved) closed
Problems have been observed loading certain application on Bianca using the module system, such as R. You will in some cases receive an error that the application is missing or...
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Issues with Crex (upgrades started 2021-01-21) closed
We have noticed a problem with the metadata servers of Crex, which is making the project storage system on Rackham and Snowy unusable at the moment. Following vendor upgrades of...
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January maintenance window closed
The January maintenance window will start at 09:00 CEST on January 13. The queues on Rackham and Snowy will be stopped as we have planned maintenance on the project storage...
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Bianca login and compute nodes sometimes failing closed
New login sessions and new node allocations have been disrupted on Bianca. This problem started during the recent holidays, but operations are now hopefully restored. Update 2021-01-25 14:00 All services...
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UPPMAX Support and query times between 28th of December and 11th of January closed
The general UPPMAX support at support@uppmax.uu.se and support concerning the east-1 region of the SNIC Science Cloud at support@cloud.snic.se will have longer than usual query times between Monday 21th of...
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UPPMAX Support is slower due to conference closed
The support at support@uppmax.uu.se and suport concerning the east-1 region of the SNIC Science Cloud at support@cloud.snic.se will have longer than usual reply times for today, Thursday December 10th due...
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Rackham and Snowy /proj was out of inodes this morning closed
One of the MDTs in the storage system Crex that attaches /proj to Rackham and Snowy ran out of inodes this morning. An inode is created for every regular new...
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UPPMAX Cloud east-1 and network issues closed
There is currently a network issue in the east-1.cloud.snic.se region preventing users from connecting to their instances. We are investigating this issue. Update 2020-12-08 16:40 This issue is believed to...
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The new UPPMAX Cloud now available at east-1.cloud.snic.se closed
We are happy to announce that the next iteration of the UPPMAX cloud is now open for general use at https://east-1.cloud.snic.se. Local course projects and a few SNIC test projects...
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December maintenance window closed
The December maintenance window will start at 09:00 CEST on December 2. We have no major work planned. All systems will receive the usual bug fixes and security updates. In...
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November maintenance window closed
The november maintenance window will start at 09:00 CEST on november 4th. We have no major work planned. All systems will receive the usual bug fixes and security updates. No...
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Poor /proj performance on Rackham and Snowy closed
We have an issue with the project storage system Crex which houses the project directories for Rackham and Snowy. If you attempt to browse or list files from /proj you...
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Uquota incorrectly reports quota in some cases closed
We have updated uquota to work with the new custom directory names. One issue remains: uquota sometimes reports the default quota, even when the project has a higher quota approved...
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October maintenance window closed
The queues on Rackham and Snowy will be stopped as we have planned maintenance on the project storage system Crex. We will upgrade the controller OS and Lustre (packaged by...
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