Bianca login problem closed
There seem to be problems logging in to Bianca. If you are experiencing this please let us know by creating a support ticket and also say what project is affected....
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Bianca graphical login problem closed
Graphical login to Bianca via https://bianca.uppmax.uu.se is currently not working for several users. We are investigating. Text based login via SSH is working. Update 2021-05-07 19:00 This problem have been...
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Offload storage unavailable closed
Offload storage directories on the Lutra storage system (/proj/uppoff*) are currently not accessible. We are investigating the issue. Update 2021-05-06 16:00 One server component in the file system had crashed....
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May maintenance window closed
The May maintenance window will start at 09:00 CEST on May 5. Queues on Rackham and Crex will be stopped. Queues on Bianca and Irma will not be stopped. All...
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Issues creating new VMs in the UPPMAX Cloud (east-1) closed
We are currently experiencing high usage in the https://east-1.cloud.snic.se region. Users who attempt to create new VMs might see errors such as: No valid hosts found Indicating that the scheduler...
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April maintenance window closed
The April maintenance window will start at 09:00 CEST on April 7. Queues on Rackham and Crex will be stopped. Queues on Bianca will be stopped. All systems will receive...
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Issues with Crex closed
There is a problem with the metadata performance on Crex. Normal file system commands like “cd” or “ls” is slower than usual. The problem started yesterday. The behaviour is similar...
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Library missing for new RStudio version (workaround exists) closed
We have updated the RStudio module. Unfortuantely, the software version of some related libraries on Bianca is too old. While this is being fixed, a temporary workaround is to explicitly...
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Issues with UU license server (Matlab, workaround exists) closed
There is currently an issue reaching the UU license server. This affects at least MATLAB and Mathematica. We are in contact with the University IT Services and hope to have...
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March maintenance window closed
The March maintenance window will start at 09:00 CEST on March 3. No queues will be stopped. east-1 will become offline and virtual machines in east-1 will get rebooted. All...
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Issues logging into Bianca closed
There is currently an issue with Bianca that prevents users from logging into the login node. We apologize for the recent problems with Bianca and are working intensively to get...
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Issues with Crex closed
There is a problem with the metadata performance on Crex. Normal file system commands like “cd” or “ls” is slower than usual. The problem started during the last two days...
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Issues with Castor affecting some Bianca projects closed
We have been investigating an issue with the project storage system Castor which affects projects in Bianca. The issue was limited to a part of Castor which affects the following...
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February maintenance window closed
The February maintenance window will start at 09:00 CEST on February 3. No queues will be stopped. All systems will receive the usual bug fixes and security updates. Any disturbances...
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Nodes not being created on Bianca closed
For now, new login and compute nodes might not be created properly on Bianca. This is a temporary issue that will be resolved during the day. Jobs can still be...
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Problems creating new VMs and volumes in EAST-1 closed
There is a known issue in https://east-1.cloud.snic.se that affects creating new VMs and volumes. We are investigating this issue and will update this status as progress is made. Update 2021-01-27...
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Issues with loading applications on Bianca (mostly solved) closed
Problems have been observed loading certain application on Bianca using the module system, such as R. You will in some cases receive an error that the application is missing or...
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Issues with Crex (upgrades started 2021-01-21) closed
We have noticed a problem with the metadata servers of Crex, which is making the project storage system on Rackham and Snowy unusable at the moment. Following vendor upgrades of...
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January maintenance window closed
The January maintenance window will start at 09:00 CEST on January 13. The queues on Rackham and Snowy will be stopped as we have planned maintenance on the project storage...
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Bianca login and compute nodes sometimes failing closed
New login sessions and new node allocations have been disrupted on Bianca. This problem started during the recent holidays, but operations are now hopefully restored. Update 2021-01-25 14:00 All services...
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