Issues with Bianca and Transport Endpoint Not Connected closed
We have a few parts of Biancas storage system offline. A few projects may get “Transport Endpoint Not Connected” when trying to access data in Bianca. We are investigating this...
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Problems logging into Bianca closed
We have just confirmed an issue with the project storage system Castor that attaches to Bianca. The issue results in lost availability for some of the files necessary to create...
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Bianca login issues closed
There is currently a problem logging into Bianca using ssh and ThinLinc. We are looking at the issue. Update 2020-08-03 17:12 We believe this issue was related to one of...
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August maintenance window (Updated! Queues on Rackham and Snowy will be stopped) closed
The service on August 5th will begin at 09:00 CEST. Update: Queues on Rackham and Snowy will be stopped (see below). All systems will receive bug fixes and security updates....
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Issues with Crex closed
There have been reports about about slow or no access to the project storage system on Rackham and Snowy. We are investigating it, and in the meantime we recommend users...
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The support will be slower between weeks 27-33 closed
If you need help from support@uppmax.uu.se during the summer (weeks 27-33) you may find increased response time between July and August due to the summer vacations. The staff remaining on-site...
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Problems running projinfo and interactive jobs on Rackham and Snowy closed
We have an issue with both the interactive command and projinfo on Rackham and Snowy. Interactive will report that your project may not run jobs on the cluster: ```console [linusn@rackham1...
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Castor is back in production after RAID-issues - information for those affected closed
On Sunday 24th of May between 12:45:15 and 12:52:06 three drives in the same RAID-set in Castor broke. Upon investigating we also discovered a fourth drive with bad sectors, but...
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June maintenance window closed
The service on June 3rd will begin at 09:00 CEST. No queues will be stopped. All systems will receive bug fixes and security updates. Any disturbances on the accessible systems...
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Limited access for some projects in Bianca closed
We have an ongoing incident with one of three parts of the Castor storage system. Castor provides project and home storage to Bianca. On Sunday 24th of May between 12:45:15...
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Slow access to Crex closed
There have been indications of slow I/O operations on the project storage system on Rackham and Snowy. The reason might be a problem with Crex or a heavy load to...
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Delayed start for new projects on Rackham and Snowy closed
Due to the storage upgrade the creation of new project directories on Rackham and Snowy with start date May 6th or later have not yet been created. We are aware...
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May maintenance window closed
The service on May 6th will begin at 09:00 CEST. The queues on Irma and Bianca will not be stopped. The queues on Rackham and Snowy will be stopped as...
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Project storage unavailable on Rackham and Snowy closed
There is currently an issue with the project storage system on Rackham and Snowy. Your project directory might be unreachable and filesystem operations such as cd and ls might hang....
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Snowy was unable to schedule jobs between Friday and Saturday 24-25th of April closed
The Snowy slurm master was unable to schedule jobs between 22:00 on Friday 24th of April and 11:30 Saturday 25th of April. This issue was caused by unsufficient resources on...
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Bianca and 'Transport endpoint not connected' closed
We are investigating an issue with Bianca where filesystem operations results in ‘Transport endpoint not connected’. This is a sign that the storage system Castor is having issues talking to...
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Snowy and issues with job submission between 13:44-17:30 closed
The Snowy slurm master was unable to schedule jobs between 13:44 and 17:30 on Wednesday 8th of April. This issue was, again, caused by unsufficient resources on the slurm master...
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UPPMAX Cloud east-1.cloud.snic.se unreachable closed
There is currently an issue reaching https://east-1.cloud.snic.se We are investigating. Update 15:00 The cloud should now be back again.
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Hidden files in the Bianca wharf (UPDATE: bianca-sftp.uppmax.uu.se back online) closed
We have received reports and seen cases that files appear hidden in the wharf. We are working on correting this issue and advice users to report any missing file issues...
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Issues with ThinLinc on Rackham closed
We are seeing issues with frozen ThinLinc sessions on the GUI node in Rackham rackham.uppmax.uu.se. As we have made no updates or changes to our ThinLinc configuration we believe these...
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