September maintenance window closed
The September maintenance window will start at 09:00 CEST on September 1. No queues on will be stopped. The UPPMAX Cloud will be unavailable for 24-48 hours All systems will...
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Exhausted controller file system on Irma closed
The main filesystem on the server hosting the Slurm controller on Irma has been completely full at times. This has stopped the submission of new jobs and possibly also caused...
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Unexpected system reboot closed
Major parts of Uppsala had a hickup in power delivery around 7 PM. This also affected some of our systems. Storage systems and other core infrastructure were protected through power...
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The support will be slower between weeks 27-31 closed
If you need help from support@uppmax.uu.se during the summer (in particular weeks 27-31) you may find increased response time between July and August due to the summer vacations. UPPMAX staff...
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July maintenance window closed
The July maintenance window will start at 09:00 CEST on July 7. No queues on will be stopped. All systems will receive system updates and security fixes. Any disturbances on...
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Login nodes in Bianca needs to be restarted closed
The GlusterFS client which mounts the home and project storage from Castor needs to be downgraded, as it has been causing issues for some users. We will downgrade and reboot...
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Bianca wharf restart closed
The Bianca wharf at bianca-sftp.uppmax.uu.uu.se was restarted 08:51 CEST due to an issue with the GlusterFS client. We apologize for this inconvenience, the wharf should be up and working now....
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Bianca and login problems closed
There seem to be problems logging in for certain projects in Bianca. The issues is related to bug fixes applied to the HA-system during the maintenance window. If you are...
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June maintenance window closed
The June maintenance window will start at 09:00 CEST on June 2. No queues on will be stopped. All systems will receive system updates and security fixes. Any disturbances on...
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Issues with Crex closed
Crex is running slow again. We are investigating and looking at IO-patterns from different jobs at the cluster. Basic metadata operations, such as listing files (ls, but not ls -l)...
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Bianca login problem closed
There seem to be problems logging in to Bianca. If you are experiencing this please let us know by creating a support ticket and also say what project is affected....
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Bianca graphical login problem closed
Graphical login to Bianca via https://bianca.uppmax.uu.se is currently not working for several users. We are investigating. Text based login via SSH is working. Update 2021-05-07 19:00 This problem have been...
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Offload storage unavailable closed
Offload storage directories on the Lutra storage system (/proj/uppoff*) are currently not accessible. We are investigating the issue. Update 2021-05-06 16:00 One server component in the file system had crashed....
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May maintenance window closed
The May maintenance window will start at 09:00 CEST on May 5. Queues on Rackham and Crex will be stopped. Queues on Bianca and Irma will not be stopped. All...
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Issues creating new VMs in the UPPMAX Cloud (east-1) closed
We are currently experiencing high usage in the https://east-1.cloud.snic.se region. Users who attempt to create new VMs might see errors such as: No valid hosts found Indicating that the scheduler...
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April maintenance window closed
The April maintenance window will start at 09:00 CEST on April 7. Queues on Rackham and Crex will be stopped. Queues on Bianca will be stopped. All systems will receive...
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Issues with Crex closed
There is a problem with the metadata performance on Crex. Normal file system commands like “cd” or “ls” is slower than usual. The problem started yesterday. The behaviour is similar...
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Library missing for new RStudio version (workaround exists) closed
We have updated the RStudio module. Unfortuantely, the software version of some related libraries on Bianca is too old. While this is being fixed, a temporary workaround is to explicitly...
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Issues with UU license server (Matlab, workaround exists) closed
There is currently an issue reaching the UU license server. This affects at least MATLAB and Mathematica. We are in contact with the University IT Services and hope to have...
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March maintenance window closed
The March maintenance window will start at 09:00 CEST on March 3. No queues will be stopped. east-1 will become offline and virtual machines in east-1 will get rebooted. All...
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