Conda upgrade in progress closed
We are currently upgrading conda from python version 3.7 to 3.10 in order to install the latest Conda version. We apologise for the inconvenience. If you have any questions please...
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August maintenance planned for August 9th closed
No queues will be stopped. The UPPMAX cloud will not be stopped. All systems will receive system updates and security fixes. Any disturbances on the accessible systems while the service...
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UPPMAX offline on October 4-5 closed
The Ångström laboratory houses the UPPMAX compute hall, and the property manager, Akademiska Hus, will be performing work on the cooling system during 2023 as part of an energy-saving project...
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UPPMAX support will be slower between weeks 27-31 closed
We wanted to inform you that during July and beginning of August, specifically weeks 27-31, our response time may be longer than usual due to the summer vacations. Rest assured...
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Long queues on Rackham - run on Snowy closed
There are currently long queues on Rackham. However, the queues on Snowy are not as long. Some compute nodes there are idle. If you have an allocation on Snowy, and...
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June maintenance window closed
The June maintenance window will begin at 09:00 CET on June 7. No queues will be stopped. All systems will receive system updates and security fixes. The maintenance on June...
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UPPMAX cloud issues with external network (FIP) closed
Update 2023-06-15 09:00 Everything looks correct now. In addition to our own tests, we have asked users to confirm, and so far we have only got confirmation of no issues....
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UPPMAX power failure closed
At 00:57 CEST on Monday, May 29th a power outage caused the cooling system at Ångström Laboratory to shut down, leading to a rapid increase in temperature within the compute...
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UPPMAX Celebrates 20 Years of High-Performance Computing and Storage Services closed
On Tuesday (2023-05-16) at 13:00 we will celebrate 20 years with UPPMAX. You are welcome to drop by! There will be some coffee and cake. 13:00 - Start 13:15 -...
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UPPMAX cloud: volumes and disk space issues closed
We are seeing some problems with Cinder volumes that are difficult to delete and occupate disk space, which leads to issues with disk space getting low. Problems can thus be...
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Regarding Bianca and remote host key warning closed
Earlier today, between 10:00 and 12:00 an unexpected configuration change occurred on the jump host bianca.uppmax.uu.se, which resulted in the regeneration of the remote host key. As a result, users...
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May maintenance window closed
The May maintenance window will begin at 09:00 CET on May 5. No queues will be stopped. The UPPMAX Cloud will be online but might get shaky. The Lutra offload...
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April maintenance window closed
The April maintenance window will begin at 09:00 CET on April 5. No queues will be stopped. The UPPMAX Cloud WILL be stopped. All systems will receive system updates and...
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Problem sending mail to UPPMAX support closed
Mail sent to support@uppmax.uu.se are bouncing and do not reach us. We are investigating. Update 2023-03-29 16:00 The whole university seems to have been affected. Incoming mail works again.
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Bianca wharf temporarily offline closed
The Bianca wharf has been temporarily brought down for maintenance. We expect it to be up very soon. We apologize for this inconvenience. Update 2023-03-15 13:19 Bianca wharf is now...
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UPPMAX cloud near max allocation of floating IPs closed
The UPPMAX cloud has 500 total number of floating IPs (FIPs). UPPMAX is not able to easily extend the FIP pool. When the limit is reached cloud users will not...
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Restart of Rackham1 closed
The server Rackham1 had to be restarted today 2023-03-14 at 14:05. Rackham1 is the server used for graphical logins at Rackham. UPPMAX Support
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UPPMAX cloud and failed instances closed
We are seeing many failed instances in the UPPMAX cloud starting at 6th of March and continuing today. The problem is not yet determined and we are continuing to investigate....
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UPPMAX Strategy day 2023 on March 7 closed
<j— Short description of the issue —> On March 7th (Tuesday) UPPMAX Support will move a bit slower as UPPMAX staff will attend a strategy day. Tickets submitted during March...
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Issues with Offload storage (lutra) closed
It was discovered last week that Offload project storage directories on lutra contained more data than was reported by df. This is a known issues we have dealt with before...
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