Issues with bianca wharf closed

We currently have issues with the wharf for bianca not behaving as expected (e.g. not showing all files visible from inside bianca). We believe the know why this happens and...


Updated:

Rackham uses a new home directory system closed

During the service window on June 13th and 14th we (among other things) replaced the old home directory system (“Pica”) with a new storage system (“Domus”). The change only affects...


Updated:

June maintenence window closed

The service on Wednesday 13th of June is larger than normal due to the new home folder system Domus put into production. We expect Rackham to be unavailable at least...


Updated:

UPPMAX Cloud will be down for maintenance on Wednesday at 07:00 CEST closed

We are installing updates and security fixes for the UPPMAX Cloud. Your VMs will be rebooted during the upgrade. We expect the cloud to be operational again within a few...


Updated:

Brick/volume issues for castor during the weekend. closed

Part of the storage for one project on bianca (sens2017102) misbehaved during the weekend, jobs may have failed because of this. Final ticket report We restarted the troublesome part and...

Possible issues with files form wharf closed

It seems that there may be issues with files uploaded from wharf, most likely these issues only occur if one reuses the same name through the wharf for different data...

Irma and Rackham login nodes will be restarted at 10:00 CEST closed

The login nodes for Irma and Rackham will be restarted at 10:00 CEST due to a security update. The nodes should be back online within 15 minutes. If you have...

The Webexport service will be restarted today at 14:30 CEST closed

The webexport service on Rackham will be restarted at 14:30. Your exported data will be unavailable for approximately 15 minutes.

UPPMAX Cloud problems closed

On Friday afternoon we have reports on problems with the UPPMAX Cloud. The cloud likely became unresponsive shortly after. The problem is the core infrastructure services of the cloud (message...


Updated:

UPPMAX soon welcomes you to a new home closed

UPPMAX is happy to announce that we have purchased a new storage system dedicated to solely hosting the home directories for Rackham and Milou. Previously the home and project directories...

Problems with slurm in newly started virtual login servers for bianca closed

Some login servers for bianca have started with slurm not accepting submitted jobs. We have a theory about the issue and are validating a fix. Final ticket report We have...


Updated:

Jobs CANCELLED when submitted to Rackham closed

Between 21:17 yesterday (Monday) and 08:50 this morning (Tuesday) users were unable to start jobs on Rackham due to an issue with permissions. This lead to many jobs being CANCELLED...

Webexport now available from Rackham closed

Due to high demand, we have now made available the webexport service for projects on rackham/crex. It works as before (see the user guide) so if you have used the...

Problems with the UPPMAX Cloud closed

There have been problems with the UPPMAX Cloud this morning. The issue was first reported around 09:00 CEST with instances not being properly provisioned. The issue grew and the cloud...

Login nodes restarted due to security update closed

The login nodes for Irma, Milou and Rackham will be restarted today at 14:00 CEST due to a security update. Bianca is not affected.

Login freezes on Irma closed

There is currently a problem on Irma where the shell freezes during log in. The problem starts after you have authenticated, and your login scripts are being read. The issue...

Issue with Singularity on Rackham closed

It is currently not possible to run Singularity on Rackham. We are investigating it. Final ticket report This is due to a bug in Singularity 2.5.0 that prevents root_squash NFS...


Updated:

Security problem with singularity closed

Security problem with Singularity. Disabled during update. Final ticket report Singularity was updated to 2.5.1 everywhere. Upsate 2018-05-16 14:38 We just changed the template images on bianca so new virtual...


Updated:

Problems running matlab on rackham closed

There’s currently an issue running matlab on rackham, we’re working to resolve it. Final ticket report This issue was fixed by performing a synchronization of our latest backups.

Problem with bianca-sftp closed

We have an issue with the bianca-sftp server. You will likely not be able to upload or download files. We are investigating this issue and you may experience. Final ticket...


Updated: