Bianca login and compute nodes sometimes failing closed

New login sessions and new node allocations have been disrupted on Bianca. This problem started during the recent holidays, but operations are now hopefully restored.

Update 2021-01-25 14:00

All services are running as expected with no issues. We will continue to work on improving the stability of the network components. Some uses may still experience an issue preventing you from logging in. These cases will be detected automatically, but if you are pressed for time please contact the support at support@uppmax.uu.se.

Update 2021-01-09 17:40

Several services are back online. Supposedly, login and compute nodes can once again be created, but we do not know to what extent. Also note that there is scheduled maintenance on Wednesday January 13, so e.g. week-long jobs are not supposed to start right away.

Feel free to contact us if you observe specific errors, but please provide extensive details on the exact timing, what operation failed, and for what user name and project.