Migration guide for new cloud storage open
We are happy to announce the availability of a new storage system for users of the Swedish Science Cloud EAST-1 and UPPMAX Cloud. The new storage system, Alburnus, will replace...
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Cloud API password issues closed
Setting of API passwords at https://cloud.snic.se/ might not work. We are working to solve this. This article will be updated as we make progress. Update 2024-04-22 11:45 Password setting service...
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Maintenance planned for April 3rd closed
The April maintenance window will begin at 09:00 CET on April 3. No Slurm queues will be stopped. UPPMAX Cloud / Swedish Science Cloud East-1 has planned downtime for two...
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ThinLinc login issue on Rackham closed
We have today used up all our licenses for active users using ThinLinc. This means that no new users can log in. We are looking into adding an idle timeout...
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Bianca login issues closed
Some projects may encounter difficulties connecting to the login nodes. This is a consequence of the OpenStack upgrade conducted last week, during which a system configuration value was unfortunately reset...
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Castor server outage lead to stale files, temporary login block in effect closed
On March 8 (which luckily coincided with the maintenance day), one storage server in Castor unexpectedly shut down. While we replaced the server the same day, the sudden outage resulted...
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Maintenance planned for March 6th closed
Rackham, Snowy and Miarka will continue running. Bianca will be taken offline due to storage migration and a cloud platform upgrade. UPPMAX Cloud / Swedish Science Cloud East-1 will not...
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Maintenance planned for February 7th closed
No queues will be stopped. UPPMAX Cloud / Swedish Science Cloud East-1 will not be stopped. All systems will receive important bug fixes and security updates. All systems will receive...
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Issues with Crex closed
Crex is running slow again, and we are having a lot of tickets with different “transport endpoint problems”. We are investigating it. We didn’t find anything concrete being faulty. Now...
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Important! Participate in the NAISS User Survey: https://forms.office.com/e/1GBhJTZKYW closed
We value your input! As you probably already know, Sweden has been granted a mid-range EuroHPC system, which will be called Arrhenius. This system will be the largest HPC system...
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The nodes r[1001-1072,1179-1250] have been decommissioned closed
We would like to inform you about the decommissioning of the Irham nodes r[1001-1072,1179-1250] in Rackham. In 2021, the NGI HPC system Irma was replaced by Miarka, freeing up Irma...
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Issues with DNS closed
Update 2024-01-11 15:00 This issues has been resolved. We are currently experiencing issues with one of our DNS resolvers, resulting in various errors like those reported by Slurm. We apologize...
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Maintenance planned for January 10th closed
The UPPMAX cloud will not be stopped. No Slurm queues will be stopped. All systems will receive system updates and security fixes. Due to the end of the year holidays...
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UPPMAX support during the holidays closed
Dear users, Please be aware that our offices will be minimally staffed during weeks 52 (2023) to 1 (2024). While our support team will do their best to address your...
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Rackham/Crex - Cannot send after transport endpoint shutdown closed
We have received reports of /proj filesystem issues originating from Rackham. The problem may manifest as a ‘Cannot send after transport endpoint’ error when attempting to list files: ls: cannot...
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December maintenance planned for December 6th closed
The UPPMAX cloud will not be stopped. No Slurm queues will be stopped. All systems will receive system updates and security fixes. Any disturbances on the accessible systems while the...
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Problem starting computation nodes on Bianca closed
From around Tuesday 2023-11-28 11:00 to Wednesday 2023-11:29 11:00 there was a problem creating computation nodes on Bianca. No new nodes were started so jobs submitted on Bianca were stopped...
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Cooling failure closed
We had a significant loss of the central cooling starting after 3 PM. Akademiska hus were notified at 4 PM. At this point, we don’t know how bad it will...
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Lutra still offline closed
The Lutra offload file system is currently offline, due to an issue on one of its consistuent servers. When power came back that server showed internal file system inconsistencies, which...
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Power failure on October 29 closed
Large parts of Uppsala saw a power loss at 14.45. Our battery backups for critical infrastructure did not recover as expected. We will first bring this infrastructure back and then...
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