Cooling failure closed
We had a sudden cooling outage about 3am to 4am. About 600 compute nodes had an emergency shutdown and many jobs are unfortunately lost. Update 2023-10-28 07:00 Bianca is now...
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November maintenance planned for November 8th closed
The UPPMAX cloud will not be stopped. (update: earlier post incorrectly stated that the cloud would be stopped) No Slurm queues will be stopped. All systems will receive system updates...
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Issue with ThinLinc on Bianca closed
We’re aware and addressing a non-working ThinLinc on Bianca. Users will not be able to use https://bianca.uppmax.uu.se until this issue is fixed. We apologize for any inconvenience caused. Best regards,...
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Total loss of datacenter cooling closed
We have a sudden cooling outage. Akademiska hus has been notified, but since cooling is not returning we’re executing an emergency shutdown. Update 2023-09-12 15:00 Bianca is back in production....
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UPPMAX Cloud returning to production soon closed
We are working on returning the cloud to production following last weeks major upgrade of the OpenStack platform. We have recognized an issue with the cloud image store which we...
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September maintenance planned for September 6th closed
The UPPMAX cloud will be stopped. No Slurm queues will be stopped. All systems will receive system updates and security fixes. The EAST-1 and UPPMAX cloud region will be unavailable...
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Issues loading conda module closed
We’re aware and addressing missing Conda modules resulting in no such file or directory errors on Rackham and Snowy. Best regards, UPPMAX Support Team
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Issues loading modules - poor performance closed
We’re addressing a surge in load for the home- and software storage system (Domus) attached to the Rackham and Snowy clusters. The high load causes increased latency which affects module...
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System node reboots and memory errors Miarka closed
On the evening of August 18, miarka-q, which manages Slurm reported several severe memory errors, causing reboots and unreliable operations. During the efforts to troubleshoot this, the memory configuration of...
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Longer wait times to get access to Bianca closed
We are currently seeing longer than usual login times to Bianca for newly created login nodes. This is caused by one central server running out of resources earlier today. We...
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OpenSSH vulnerability CVE-2023-38408 closed
We wish to inform you about an important security vulnerability discovered in OpenSSH during the summer. The vulnerability is CVE-2023-38408 Red Hat describes this issue as: A vulnerability was found...
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Issues with automatic creation of login nodes on Bianca closed
We see some issues with automatic creation of login nodes on Bianca. If your login node is down and needs to be started up when you login for the first...
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Conda upgrade in progress closed
We are currently upgrading conda from python version 3.7 to 3.10 in order to install the latest Conda version. We apologise for the inconvenience. If you have any questions please...
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August maintenance planned for August 9th closed
No queues will be stopped. The UPPMAX cloud will not be stopped. All systems will receive system updates and security fixes. Any disturbances on the accessible systems while the service...
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UPPMAX offline on October 4-5 closed
The Ångström laboratory houses the UPPMAX compute hall, and the property manager, Akademiska Hus, will be performing work on the cooling system during 2023 as part of an energy-saving project...
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UPPMAX support will be slower between weeks 27-31 closed
We wanted to inform you that during July and beginning of August, specifically weeks 27-31, our response time may be longer than usual due to the summer vacations. Rest assured...
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Long queues on Rackham - run on Snowy closed
There are currently long queues on Rackham. However, the queues on Snowy are not as long. Some compute nodes there are idle. If you have an allocation on Snowy, and...
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June maintenance window closed
The June maintenance window will begin at 09:00 CET on June 7. No queues will be stopped. All systems will receive system updates and security fixes. The maintenance on June...
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UPPMAX cloud issues with external network (FIP) closed
Update 2023-06-15 09:00 Everything looks correct now. In addition to our own tests, we have asked users to confirm, and so far we have only got confirmation of no issues....
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UPPMAX power failure closed
At 00:57 CEST on Monday, May 29th a power outage caused the cooling system at Ångström Laboratory to shut down, leading to a rapid increase in temperature within the compute...
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