Want to join us as a sysadmin? https://www.uu.se/jobb/detaljsida/?positionId=522085 closed

In order to support our community of users and our renewed investments in hardware, especially in increased storage and GPU capacity, we need to expand. There’s currently a job ad...


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Crex temporary problem closed

Crex started to be unresponsive at at around 12:40 and recovered around 13:25. One of the metadata servers had to restart. Running processes may have been affected. Jobs may have...


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September maintenance window closed

The September maintenance window will begin at 09:00 CEST on September 7. Queues on Rackham and Snowy will be stopped as we perform work on Crex. Queues on Miarka will...


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Connections lost to Bianca closed

Update 2022-08-24 17:48 This issue should now be resolved. There is currently an issue with Bianca and accessing login nodes. Users may find increased wait times getting a login node...


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Issues creating and starting VMs in the UPPMAX Cloud closed

Update 2022-08-25 12:00 The issue has been resolved. Update 2022-08-24 17:45 This issue sadly remains under investigation. We apologize for any inconvenience caused as we understand this issue seriously affects...


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Power outage closed

There was a significant power outage in southern Uppsala starting at 09:32. This disabled power to most of our systems, as well as our cooling, which is critical for operations....


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Bianca problem closed

There are problems starting new nodes on Bianca for many users. New login nodes may not start up and new compute nodes may not start. Already running nodes continue to...


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August maintenance window closed

The August maintenance window will start at 09:00 CEST on August 3. Queues will be running during a rolling update. Login nodes will be restarted. All systems will receive system...


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UPPMAX support will be slower between weeks 27-31 closed

If you need help from support@uppmax.uu.se during the summer (in particular weeks 27-31) you may find increased response time between July and August due to the summer vacations. UPPMAX staff...


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Crex file capacity almost reached. Remove unneeded files from project directories! closed

Crex file (inode) capacity is currently 95% used. Please check if you can reduce the number of files in your project directories. Note that this is about the number of...


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Status with Crex (UPDATE: Rackham and Snowy /proj and /sw/data available again) closed

The project storage system Crex (/proj and /sw/data) for Rackham and Snowy is currently unavailable as we are investigating an issue with metadata. The issue is related to the work...


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Problem with incoming support mail closed

Mail sent to support@uppmax.uu.se are bouncing with an error message. We are investigating. Update 2022-05-31 15:20 This has now been resolved. The error was due to an upgrade in the...


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June maintenance window (/proj and Slurm NOT yet available on Rackham and Snowy!) closed

The June maintenance window will start at 09:00 CEST on June 1. Queues on Rackham and Snowy will be stopped as we work on the project storage system (Crex). Queues...


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Issues with Crex (file system for Rackham) closed

Slow access to projects directories and files on Rackham can be experienced. Some users have reported that commands such as “ls” or “ll” take a long time to complete, and...


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Slower allocation of GPU-nodes in Bianca closed

We are currently investigating an issue with slower allocation of GPU-nodes in Bianca. We believe this is a result from NVIDIA rotating their CUDA-keys, you can read more about this...


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Issue running node jobs in Bianca closed

We are currently investigating an issue in Bianca when running node jobs. This is most likely due to the recent Slurm upgrade. If you attempt to schedule a node job...


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May maintenance window closed

The May maintenance window will start at 09:00 CEST on May 4. Queues on Rackham and Snowy will be stopped as we perform work on migrating metadata on Crex to...


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Slow Slurm queue and issues creating login nodes in Bianca closed

There is currently an issue with the management plane in Bianca. New login nodes will take longer than expected to be created, and the Slurm queue might move slower than...


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April maintenance window closed

The April maintenance window will start at 09:00 CET on April 6. Queues on Rackham and Snowy will be stopped as we perform work on expanding the project storage system...


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Slow Slurm queue and issues creating login nodes in Bianca closed

There is currently an issue with the management plane in Bianca. New login nodes will take longer than expected to be created, and the Slurm queue might move slower than...


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