Issues with loading applications on Bianca (mostly solved) closed

Problems have been observed loading certain application on Bianca using the module system, such as R. You will in some cases receive an error that the application is missing or unknown to the module system - even though the application is known to have worked before. We are aware of the issue, which relates to the storage system Castor.

Update 2021-02-15

We have no more known issues with the software tree in Bianca and no reported cases for over one week. Please contact the support att support@uppmax.uu.se if you have any questions or observations.

Update 2021-01-29 16:31

We have changed some settings and forced the system to “rediscover” some lost files. Except for very recent additions to the software directories, operations are now normal. We are running some final checks on shared datasets in /sw/data that will hopefully complete during the weekend. If they check out as well, we’ll resume all synchronization with the corresponding Rackham directories next week.

If a specific package does not work for you at this point, we ask you to report that again to support, since the number of still affected resources should be very limited.