Project storage unavailable on Rackham and Snowy closed

There is currently an issue with the project storage system on Rackham and Snowy. Your project directory might be unreachable and filesystem operations such as cd and ls might hang.

We are investigating this issue.

Update 2020-04-27 16:00

The issue was caused by reseating a disk controller for the metadata servers. The reseat, although not a common occurrence in normal operations, can be done with the filesystem online. However after the reseat the filesystem became unresponsive, which lasted roughly 20 minutes between 12:50 and 13:12 CEST. We have seen no signs of failed jobs or reports of I/O errors. Please contact the support at support@uppmax.uu.se if you have any questions.