Migration guide for new cloud storage open
Important Notice: Ongoing Cloud Storage Migration We would like to inform you that the following projects are currently affected due to ongoing migration to the new cloud storage. If you...
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Problems with Crex, Rackham and Snowy closed
The Crex storage which contain most project data on Rackham and Snowy has had problems during the day. This means it has been from time to time hard to run...
Problems starting jobs on Bianca closed
The last two days there have been problems starting new jobs on Bianca. We believe this problem have been resolved. For projects that access the SweGen dataset on Bianca this...
Problems running matlab on Rackham and Snowy closed
There’s currently an issue running matlab on rackham. We are working to resolve it. Update 2024-12-18 13:00 Matlab is working again.
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December maintenance window closed
The December maintenance window will begin at 09:00 CET on December 4. Login nodes will be restarted. All systems will receive important bug fixes and security updates. No major changes...
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Failed jobs on Rackham closed
On Thursday 2024-11-21 and Friday 2024-11-22 several jobs on Rackham failed immedately after starting. This was fixed Friday at 13:00. The failed jobs got the status CANCELLED in Slurm. The...
November maintenance window closed
The November maintenance window will begin at 09:00 CET on November 6. Login nodes will be restarted. All systems will receive important bug fixes and security updates. No major changes...
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October maintenance window closed
The October maintenance window will begin at 09:00 CET on October 2. Login nodes will be restarted. All systems will receive important bug fixes and security updates. No major changes...
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Lost e-mail support tickets, working again closed
For about a week, approximately September 10 until September 18, support e-mails sent to the standard address support@uppmax.uu.se have probably been lost. This was due to a misconfiguration of the...
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September maintenance window closed
The September maintenance window will begin at 09:00 CET on September 4. The queues on Bianca (and Bianca only) will be stopped. Login nodes will be restarted. All systems will...
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August maintenance window closed
The August maintenance window will begin at 09:00 CET on August 14. The queues on Rackham, Snowy, Bianca, and Miarka will not be stopped. Login nodes will be restarted. All...
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June maintenance window closed
The June maintenance window will begin at 09:00 CET on June 12. The queues on Rackham, Snowy and Miarka will not be stopped. Login nodes will be restarted. The Bianca...
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Crex unplanned outage (fixed) closed
The Crex storage system had an outage between 12:50 and 13:40 today 2024-05-17. Access to project directories from Rackham and Snowy would hang during this time. The file sysstem is...
May maintenance window closed
The May maintenance window will begin at 09:00 CET on May 8. The queues on Rackham, Snowy and Miarka will not be stopped. The Bianca projects that still are using...
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Cloud API password issues closed
Setting of API passwords at https://cloud.snic.se/ might not work. We are working to solve this. This article will be updated as we make progress. Update 2024-04-22 11:45 Password setting service...
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Maintenance planned for April 3rd closed
The April maintenance window will begin at 09:00 CET on April 3. No Slurm queues will be stopped. UPPMAX Cloud / Swedish Science Cloud East-1 has planned downtime for two...
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ThinLinc login issue on Rackham closed
We have today used up all our licenses for active users using ThinLinc. This means that no new users can log in. We are looking into adding an idle timeout...
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Bianca login issues closed
Some projects may encounter difficulties connecting to the login nodes. This is a consequence of the OpenStack upgrade conducted last week, during which a system configuration value was unfortunately reset...
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Castor server outage lead to stale files, temporary login block in effect closed
On March 8 (which luckily coincided with the maintenance day), one storage server in Castor unexpectedly shut down. While we replaced the server the same day, the sudden outage resulted...
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Maintenance planned for March 6th closed
Rackham, Snowy and Miarka will continue running. Bianca will be taken offline due to storage migration and a cloud platform upgrade. UPPMAX Cloud / Swedish Science Cloud East-1 will not...
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